It’s easy to manage your cleans online or in-app. You can edit, skip, or cancel your cleans with just a few clicks. Here are your options:
If you want to edit or reschedule your cleans
You can edit individual cleans, or your entire schedule.
To edit an individual clean:
- Go to the Schedule page in your Housekeep account or app
- Under Individual jobs click Edit clean on the clean you'd like to skip
- Here you can select a new date or time for this clean, or edit the hours & tasks
To edit all cleans:
- Go to the Schedule page in your Housekeep account or app
- Click Summary at the top of the page
- Click Edit schedule
- From here you can change how often you have a clean, select a new day or time for your cleans, or edit the hours & tasks. And you can even change your Housekeeper
If you want to change your Housekeeper
If you would like to try another Housekeeper, we will automatically match you with the highest-rated Housekeeper in your area:
- Go to the Schedule page in your Housekeep account or app
- Click Summary at the top of the page
- Click Edit schedule
- Click Other Housekeeper or choose a different Housekeeper who has cleaned for you before
- Select a day and arrival time that works for you
- Click Confirm changes
If you want to cancel one, or a few cleans
You can skip individual cleans in your Housekeep account or app.
- Go to the Schedule page in your Housekeep account or app
- Under Individual jobs click Edit clean on the clean you'd like to skip
- Click Skip clean