You can book in with previous Housekeepers through your Housekeep account or app.
- Log in to your Housekeep account or app
- Click Book new
- Click Book a new clean
- You'll see the live, real-time availability of your previous Housekeepers, so just select the one you want to book with
- Select your preferred frequency, tasks and hours
- Select a date and time slot to suit you
- Click Complete booking
If you are unable to book with a Housekeeper who has cleaned your home before
There a few reasons that you might be unable to book with a specific Housekeeper. Unfortunately this usually means:
- They're fully booked at the moment
- They're not accepting any more customers at the moment
- They don't clean in your postcode anymore, or
- They've left Housekeep
If your previous Housekeeper becomes available though, you'll immediately see them again in your online account.
If you have a friend referral
It's great that you have already got a recommendation for one of our fantastic Housekeepers.
When you book, you are automatically assigned the highest-rated Housekeeper available. If you want someone specific, you can contact Housekeep Support through the Help page of your Housekeep account or app. We'll do our best to help.