You can leave cleaning and access instructions for your Housekeeper in your Housekeep account or in-app.
Here's how:
- Log in to your Housekeep account or app
- Click More
- Click Access details to update your access instructions or preferred access method
- You can include instructions on how to find your property, locking & unlocking the property, plus alarm instructions
- Click Cleaning instructions to update cleaning instructions. This can include:
- Information about your pets
- Information on where to find your vacuum, mop, cleaning products, iron etc.
- Information on where to leave your rubbish
- Free text boxes for any other instructions
- When you've finished updating instructions, simply click Save changes
You can leave cleaning instructions for all-time, for just one clean, or for all cleans until a specific date.
You can also live chat with your Housekeeper to discuss instructions. Here's some more info on how that works: How can I chat to my Housekeeper?