If your Housekeeper goes away, we'll find a cover Housekeeper for your clean and email you to let you know.
If you'd prefer to reschedule the clean with your regular Housekeeper, or wait until they're back from holiday, you can skip or reschedule the cover cleans in your account or app.
If your regular Housekeeper holds your spare keys, we'll skip the clean instead so you can choose a time that you're available to let a cover Housekeeper in. There are usually early morning or evening slots available so you can find the most convenient option for you.