If you would like to book in with a Housekeeper who has visited your property before:
- Log in to your online account
- Click Book new cleans
- Select your preferred frequency, tasks and hours
- You'll see the live, real-time availability of your previous Housekeepers, so just select the one you want to book with
- Select a date and time slot to suit you
- Hit Complete booking and you're done!
If you are unable to book with a Housekeeper who has been to your property before:
There a few reasons that you might be unable to book with a specific Housekeeper so if you are having any difficulties then please Submit a request through your help centre, then select 'Regarding Housekeeper' and we will be happy to help in any way we can.
If you have a friend referral:
It's great that you have already got a recommendation for one of the fantastic Housekeepers on the platform!
When you book, you are automatically assigned the highest-rated Housekeeper available, but if you want someone specific, please Submit a request below and send us the name of the Housekeeper and the person who recommended them. We will do our best to help!