You can tip your Housekeeper until 23:00 on the day of your clean as this is when billing is processed.
After your clean is complete, you can tip your Housekeeper through the rating email we send. Or from your Housekeep account or app. Here's how to do that:
- Log in to your Housekeep account or app
- Click More in the menu
- Click My account
- Click Past jobs
- Click Rate clean on your most recent clean
- Give a star-rating out of 5 & leave a comment, plus a tip. You can also add a compliment if you'd like.
Your Housekeeper receives the full amount of any tip. They'll see the tip and your review in their app.
You can rate your clean for up-to 3 days after the clean. Any tips must be added by 23:00 on the day the clean takes place – as this is when you're charged.