Here are some frequently asked questions about gift cards & credit.
How can I use a gift card?
If you've got a gift card, you can enter this in the Booking summary box when you sign up to Housekeep. Just click Gift card? and enter your code. Gift cards can be redeemed against your first recurring clean.
How can I see my gift cards & credit?
To see any gift cards or credit in your account, just log in to your Housekeep account or app and click Get free cleans in the More section of the menu.
When will my cleaning credit expire?
Any gift cards or credit are automatically applied against your next clean so you don't need to do anything else. Credit lasts in your account for 90 days.
Which services can I use my credit on?
You can use cleaning credit for our regular cleaning service. Credit can't be used towards tips or on any of our deep cleaning & tradespeople services though.
How can I see my past credit/gift cards?
You can see your past credit & gift card usage in your Housekeep account or app. Just click More in the menu, then My account and then Past jobs. You'll see all of your payments, including information on any gift cards or credit.