We’re sorry if your job hasn’t gone to plan. We have a super responsive support team and a network of 5-star tradespeople, so we’ll work quickly to put things right.
To request help, please leave a rating for your job. You can do this through the email we send you after the job, or through your online account or app.
You’ll also have the option to upload photos of the issue. Please send these within 72 hours so we can investigate properly. Once we’ve received your feedback, our support team will be in touch to help resolve the problem.