We're sorry to hear that you'd like to close your account.
If you still have cleans booked in
We'll need to cancel any active cleans before we can close your account. For more information on cancelling your cleans, click here: How can I cancel my cleans?
If you don't have any cleans booked in
You can leave your account as-is. If you ever want to book a cleaner or tradesperson in the future, you can log back into your Housekeep account or app.
If you want to erase your data
You can leave your profile active which allows you access to your account, credits and history, and gives you access to customer support. You won't be charged anything unless you book in new jobs.
If you'd prefer that we erased your records, you can follow the guide in this article.