You can change your payment card any time in your Housekeep account or app. We accept Visa, Mastercard and American Express payment cards. We're unable to accept any pre-paid cards though.
Here's how to change your payment card details
- Log in to your Housekeep account or app
- Click More in the menu
- Click My details
- Click Payment card
- Click Update payment details
- Enter your new card details & click Update payment card
- You may notice a £30 authorisation charge on your account. But this should disappear shortly afterwards.
If you have any outstanding billing, this will be charged immediately when you update your card. And your account will be unlocked.
We accept Visa, Mastercard and American Express payment cards. We're unable to accept any pre-paid cards though.