For Suppliers

Your Housekeep Profile

• What is my trial period?
• How do I see my ratings?
• How can I update my phone number?

How Housekeep works

• What is included in a Deep clean?
• What is included in an End of Tenancy clean?
• What is included in an After-builders clean?
• What is included in a Trades job?
• How will I get work?
• How can I see my booked deep cleaning jobs?

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Working hours & working areas

• What days can I offer my cleaning services to customers?
• How can I change my availability for deep clean jobs?
• How can I change my availability for trade jobs?
• How can I change my working areas?

Payments

• When will I get paid?
• How can I update my payment details?
• How can I view my payments?

On the job

• What should I do if I'm running late?
• How do I contact the customer?
• What should I do if I'm unable to get access?
• What happens if a customer cancels my deep cleaning job?
• How can I leave feedback on my deep job?
• How can I leave feedback on my trade job?