We may need to ask you to come to the office to collect or drop off a customer's key if we’re unable to arrange a local key transfer.
If we’ve arranged for you to come to the office for a key transfer
- You'll see a job on your schedule called Housekeep Key
- Open this job
- The cleaning instructions will indicate that this is to collect/drop off a key
- Open the map & travel to the office address
- When you arrive press Start
- Once you've collected/dropped off the keys, press Finish
- We will confirm the key collection/drop off
Please come to collect keys at the day and time booked. If you're not able to come, please contact Housekeep support: How do I contact Housekeep?
The Housekeep office might not be in your usual working areas, so we'll pay you one hour for your time and travel.