As soon as you press Finish on your app, you can leave feedback about the clean by rating the job.
This feedback is not sent directly to your customers, so you can feel comfortable leaving feedback - we can then pass this along to your customer in a constructive way to ensure you or other Housekeepers have a better experience in the future.
How to rate your job
- Tap Finish when you've completed the clean
- Tap 'bad', 'okay' or 'good' to let us know how the clean went
- If you select 'bad' or 'okay' we'll ask you to select an issue with the clean and leave some more details
- If you select 'bad', we'll also ask you if you'd like to keep this customer, or remove them from your app
- Tap Submit rating