We'll ask you for a rating after every clean to find out how the clean went.
You can leave a rating via the email we send you, through your app or by visiting the Past cleans page of your Housekeep account.
If you rate the clean 4* or 5*, you can leave a compliment for your Housekeeper or add a tip alongside your review.
If you rate the clean 3* or less, we'll ask you for a little bit more information so we can put things right. You'll also have the choice to change Housekeeper if you'd like to try someone else.