Flexible start times are great for Housekeepers and customers. Lots of customers choose a flexible start time if their Housekeeper has spare keys, or uses a key safe, hidden key or concierge access.
How do flexible start times work?
Options for flexible start times include:
- Morning arrival window (09:00-12:00)
- Afternoon arrival window (12:00-17:00)
- During the day arrival window (09:00-17:00)
- Custom arrival window - just let us know the times that work for you
A flexible start time means that your Housekeeper can arrive at any point during that start time. Once they arrive, they'll start the job on their app and clean until the booked time has been completed.
Why are flexible start times great for customers?
Being more flexible means that it's easier for us to find a 5* Housekeeper to clean your home. It also makes it easier to increase the length of your cleans when you need to, or to add extra tasks.
Why are flexible start times great for Housekeepers?
Flexible start times mean Housekeepers can find the quickest travel route between their jobs, increasing their working hours/earnings and reducing travel costs. This helps Housekeep attract the best Housekeepers around.
How can I move to a flexible start time?
You can move to a morning, afternoon or during the day start time through the Schedule page of your Housekeep account or app. If you'd like to set up a custom arrival window, just let us know through the Help page of your Housekeep account or app (under More in the menu).