If you want to reduce your hours at any time so you have less jobs per week, let us know and we can change your availability around your commitments. You can check your current working hours here.
If you want to change your areas, check which postcodes you cover and let us know which ones you’d like to change.
Don’t forget you can also book time off in your app if going away or have an appointment.
You can also stop getting new customers for a short while instead. Just open your app and click on ‘Customers & Keys’. Change your availability to Open for new customers to Closed. Then when you’re ready for new customers, open it up again.
If you’re leaving for good, we know your customers will be sorry to see you go. But if you decide that you no longer would like jobs via the Housekeeper platform, let us know.
Send us an email confirming when your last day is and the reason so we can help where possible. We’ll notify your customers and don’t forget,you’ll need to return any customers' keys you hold to the office.
Remember, we’re here to help and ensure your availability works for you so let us know if there is anything we can do.