If you cancel a job with less than 2 days' notice, you may have a fee deducted from your pay.
The late cancellation fees are:
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£5 per job - if cancelled before 18:00 the day before the clean
- £10 per job - if cancelled after 18:00 the day before the clean
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£20 per job - if cancelled less than 1 hour before the arrival time
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£20 per job - if you don't show up or don't let us know you can't work
If you have a medical letter, or other proof of absence, please email this to hello@housekeep.com and the Housekeep Support Team will review the fee.