If you have any surfaces that require specific cleaning products or techniques such as marble, granite or hardwood, we recommend that you leave detailed cleaning instructions for your Housekeeper and provide the appropriate materials.
You can add these notes in the Cleaning instructions page of your Housekeep account or app (under More in the menu).
These instructions will be displayed to your Housekeeper in their mobile app. Due to the fact that housekeepers do not have the training to clean specialized surfaces, they cannot be held responsible for any damage caused to them. We do recommend that you're at the property to provide instructions in person, or that you consider hiring a specialist company.