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  1. Housekeep Support
  2. For Customers
  3. Managing my cleans

Managing my cleans

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  • How can I chat to my Housekeeper?
  • Why can't I book my favourite Housekeeper?
  • Where can I see who is coming to clean?
  • Can I contact my Housekeeper directly?
  • How can I amend my booking?
  • How do I request a previous Housekeeper?
  • I can't see the availability that I'd like - can you help?
  • How do I book with a particular Housekeeper?
  • Why can't I book with my regular housekeeper?
  • How do I reschedule my future clean(s)?
  • How do I add extra time to my clean?
  • How do I book a clean?
  • How do I book more than one Housekeeper at the same time?
  • How do I change my Housekeeper?
  • Can I book a regular clean for a specific number of weeks?
  • How can I get help with my clean today?
  • My Housekeeper didn't need all of the time I booked
  • How do I edit or cancel my cleans?
  • How do I ask my Housekeeper to bring cleaning products?
  • What should I do if my Housekeeper is late or hasn't arrived yet?
  • How do I book additional cleaning tasks?
  • What time will my Housekeeper arrive?
  • How do I cancel individual clean(s)?
  • How do I add instructions for my Housekeeper?
  • How will you remind me about upcoming cleans?