When a job is booked you will have details of what the job is and any notes from the customer on the work required. The email confirmation will cover the following details:
- Duration ie; hourly or fixed costs
- Congestion & Parking if applicable
- Date and arrival time
- Customer address, contact and access details
- Job details of what needs to be repaired & completed
Materials & parts:
- Customers may provide the parts to use, such as replacement parts or you may need to purchase.
- A receipt may be requested from the customer
If you are required to use your own or van stock or purchase parts/ materials, approve the cost with the customer on-site and confirm the amount on your Job report.
We will take payment from the customer and add it to your invoice.
Tools:
As a Housekeep supplier, we expect you to have the necessary tools for the job and in the event, you need to purchase a specific tool for the job, this is not chargeable to the customer.