We’re sorry to hear your tradesperson has not arrived.
Your tradesperson should have contacted you directly to let you know of any delays. If your tradesperson is more than 10 minutes late, please get in touch with us here - we’ll contact them to find out their expected arrival time and provide you with an update.
Our support team is available 08:00-18:00 Monday - Friday, and 08:00-17:00 on the weekends.