Before you start with Housekeep we need to verify your identity and complete a background check for you. To complete the check we need two documents, an identity document and a letter showing your address.
For your ID document we can accept a:
- Passport if you're a UK or EU citizen
- OR
- National ID card if you are from the EU but you must have a Driving licence as well
- OR
- Biometric card showing you are allowed to work in the UK
For your proof of address we can accept a:
- Bank Statement/Credit Card Statement
- You can download a PDF from most banking apps or request to have one sent to you by post. This will typically take 3-5 business days to arrive. You can then scan or take a photo to use in your application.
- Gas or Electricity Bill
- If you do not receive bills by post, find out if you can access a bill online. You could also contact your energy provider to request a copy of your bill to be sent to you by post. This will typically take 3-5 business days to arrive. You can then scan or take a photo to use in your application.
- Driving Licence
- You can apply for a Learners Driving Licence through the DVLA. This will typically take 3 weeks to arrive. You can then scan or take a photo of both sides to use in your application.
If you're still having difficulties do contact us at hello@housekeep.com to see if we can help.