All applicants must be able to verify their identity and address before they can join Housekeep.
If you don't have a Proof of Address document then below are some steps you can take to get them.
Bank Statement/Credit Card Statement: You can download a PDF from most banking apps or request to have one sent to you by post. This will typically take 3-5 business days to arrive. You can then scan or take a photo to use in your application.
Gas or Electricity Bill: If you do not receive bills by post, find out if you can access a bill online. You could also contact your energy provider to request a copy of your bill to be sent to you by post. This will typically take 3-5 business days to arrive. You can then scan or take a photo to use in your application.
Driving Licence: You can apply for a Driving Licence through the DVLA. This will typically take 3 weeks to arrive. You can then scan or take a photo of both sides to use in your application.
If you're still having difficulties you can always contact our team at hello@housekeep.com and we can help further.