To pause your regular cleaning schedule, please go to your online account and do the following:
- Go to the Upcoming Jobs page
- Under the Summary tab, select 'Pause your cleans'
- You will then see a range of options, in case you are looking to reschedule or change your housekeeper. To pause, select 'See pausing options' at the bottom of the page
- You will be asked to tell us why you need to pause
- You will then see which cleans will be skipped in the next 6 weeks and can opt to pay your Housekeeper for any of these visits by selecting 'Pay for this clean' next to your preferred date
- To complete your pause, select 'Confirm pause' at the bottom of the page