You may be logged out of the app with the next app update.
This is what to do if you are logged out and cannot remember your password:
- Open the app on your phone
- Tap 'Create new password', located underneath the login button
- Enter your email address and tap 'Create new password'
- You will receive an email from Housekeep asking you to create your new password
- Tap on the green 'Create new password' button in the email
- Type in a new password and tap 'Set new password'
- Open your app and log in using your new password