If you'd like your Housekeeper to clean while you're not at home, you can update your access method in your Housekeep account or app. There are a few options if you won't be at home:
- Spare keys (held by your regular Housekeeper)
- Through a concierge
- Using a hidden key
- Through a key safe
You can find step-by-step instructions on changing your access method here: How can I update my access method?
You can also let your Housekeeper in at the beginning of the clean, and then leave the house before they're finished. Just let them know how they should close up in your Housekeep account or app.
Ensuring your property is secure
All Housekeepers on the platform go through an 8-step background check for your peace of mind. They're tried and trusted to deliver great cleaning, whether you're home or not. Find out more below: