You can request that your Housekeeper return your keys directly to your home. Here's how:
- Log in to your Housekeep account or app
- Click More in the menu
- Click Access details
- At the top of the page click on the text that says book a time for them to deliver them
- Book a key return at a time that suits you
You can choose to have your keys left behind after any of your scheduled cleans. Or you can book a time for your Housekeeper to drop them off without cleaning – although this will incur a one-hour charge.
If your keys are in the Housekeep office, you can request that these are posted to you via Royal Mail. Just let us know through the Help page of your Housekeep account or app (under More in the menu).