Your chosen debit or credit card is billed after your clean is completed, on the day of the clean. We never bill in advance.
Billing is processed at 23:00 on the day of the clean.
When you first book in or update your payment card, we do authorise your payment card for £30 to ensure you have sufficient funds to pay your Housekeeper. You may see "HK_Auth" in your statement briefly, but you'll never pay this charge.
You can request invoices for any of your previous cleans through the Past cleans page of your online account.